About MSP Photography
MSP Photography is one of Australia’s largest school photography service providers, photographing around 1.3 million pre-school, primary school and high school students across the nation annually. Their franchise network consists of over 25 local businesses backed by a national support network and state-of-the-art processing lab.
MSP has been a pioneer in school photography since 1991, and we know exactly how to create a hassle-free experience for staff, students and parents. Their mission is to prove to school communities that ‘Life is easier with MSP’.Download the MSP case study (1.5mb)
MSP Photography’s marketing team was struggling to keep up with franchisees’ demand for franchise-specific collateral including corporate stationery, marketing material, internal forms, documentation and digital artwork.
The franchisees required artwork to be designed manually, sent to them for approval, sent to print, printed and dispatched and then delivered to them.
We established that an OPM site for MSP would be a beneficial solution to streamline internal processes for the marketing team and the franchisees.
MSP Photography’s franchisor appreciated that OPM could offer franchisees direct access to a franchise-specific portal where orders could be placed on-demand, payment for goods could be made upfront and artwork could be generated automatically as well as approved for print without any intervention from the marketing team.
- Improvement in brand consistency
- Boost in productivity
- Increase in collateral orders
- Decrease in average ordering time
- Reduction in average production and delivery times
- Decrease in number of re-proofs and re-orders
- Elimination of the marketing team’s involvement in transactional orders
- Omission of franchisor’s responsibility for proofing errors
As MSP Photography’s suite of collateral grows, their OPM site will be updated to include new content. Old content can be removed from OPM, thus reducing the chances of redundant artwork being circulated publicly.
Their OPM site will house announcements, marketing summaries, presentation toolkits, speeches and scripts, and a wide range of supporting tools and resources.